Studio Services Process FAQ Tell us your project →

Maintenance and technical support

A project doesn't end at delivery. Dependencies go out of date, external services change their rules and the business evolves. We make sure everything keeps working.

You decide the level of support: from being available when a problem comes up, to reviewing and improving your system continuously.

What is included

Exactly what we do

Security and dependency updates
Monitoring and downtime alerts
Backups and a recovery plan
Bug fixing
Small improvements and new features
Speed optimisation
Support by email and phone
Status reports
Who is it for?

Who is it for?

For anyone already running a website or software — whether we built it or not — who doesn't want to worry about it breaking. Also for companies without an in-house technical team.

Process

How we work

01

Diagnosis

We listen to your real problem and understand your operation before proposing anything.

02

Tailored proposal

Clear scope, budget and timeline. You know exactly what you get.

03

Development

We build in iterations with constant visibility — no black boxes.

04

Delivery & support

We leave it running and stay with you so it keeps running.

FAQ

Common questions

Yes. We review the state of the project first and tell you frankly what we find and what would be needed before taking over maintenance.

No. We work with clear agreements and no lock-in: if it isn't worth it for you, you stop.

It depends on the service level we agree. We put it in writing so you know exactly what to expect.

Shall we talk about your project?

Tell us what you need and we'll send a tailored proposal with scope, budget and timeline.